FAQs

Is this tour safe?

Yes, this tour is absolutely safe. Most of the performers are women and they live in Kathputli Colony, the venue of the tour. For your assistance, our guides are available thorough out the tour.

 

Will I need to walk on the tour?

Yes. You need to walk at slow pace for 2 kilometers. We give adequate breaks to ensure everybody is comfortable.

 

Where does the tour start?

Every morning, the tour starts from the Gate No. 6 of the Shadipur Metro Station.

 

Can I take photos on the tour?

In order to protect the privacy of the residents, photography is not permitted during the walking tour. However, you are welcome to take photos during and after the performances. We also have a special photography session with the artists.

 

What should I wear?

Comfortable casual clothing is perfect. Please avoid shorts and revealing clothes. This may offend the locals.We recommend guests to avoid wearing new shoes as they may get soiled during the walk.

 

What is the cancellation policy?

We give full refund of the booking fee for cancellations made by email (a confirmation from Art of Hope is required), at least 48 hours prior to tour starts.

 

There is no refund for any short notice cancellations.

 

For cancellations done by Art of Hope Tour due to weather conditions or security reasons, we offer free re-booking at an alternative date, or a refund of Rs.1500/- of the booking price. NOTE: Art of Hope is the sole decision maker about such last minute cancellations. The payment should be settled minimum 24 hrs before the booked tour.

 

Is your tour conducted in English?

Yes, all of our guides are fluent in English. We always make sure there's a Hindi speaking co-guide on every tour.

 

How can I make the payment? Do you accept credit cards?

You can make cash payment by visiting our office at Param Towers, Pusa Road, Karol Bagh. Alternatively, you can deposit cash at our ICICI Bank account. Account Number: 033205003763 in favor of 'Water Travel & Event Private Limited.'

 

We do not accept credit cards.

 

What is the group size of the tour?

In order to give personalized experience, we generally take up to 15 people on the tour. In exceptional cases the number could increase to 20. In such a case, we give an extra tour guide.

 

Can children be a part of this tour?

Yes. We welcome children of all age groups. Please note that they should be able to walk around 2 kilometers. If you are travelling with an infant, please inform us in advance.

 

Do you run this tour daily?

Yes. This tour is conducted every day.

 

What about the weather conditions?

In summer and rainy season (May-Sep) we provide umbrella during the walking tour. The dance performances and fire show are conducted in covered area, so you don't need to worry.

 

Should I bring my own drink?

Bottled water, Soft drinks and light snacks are included in the tour price. However, you are most welcome if you want to bring something.

 

We are a large group, what discount will I get?

If you are a group of six or more people, you'll get 10 percent discount.